A bereaved mom and parent advocate and a pediatric hospital chaplain talk about how parents and providers want the same thing – what’s best for the child. Of course, it’s a lot of information for parents to take in so it’s helpful when a family can say “I’m confused, what is your role or ask the nurse, can you help tell me who will be visiting my child today, and what is their role, what do they do, how do they help care for my child?”