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Home > Events > Upcoming: In the Room: Building Bridges, Breaking Down Walls: Transforming Conflict in the Care of Medically Complex Children
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Upcoming: In the Room: Building Bridges, Breaking Down Walls: Transforming Conflict in the Care of Medically Complex Children

April 13, 2026 8:00 pm Register for the Event
Upcoming: In the Room: Building Bridges, Breaking Down Walls: Transforming Conflict in the Care of Medically Complex Children

About

Conflict often emerges when navigating the medical, emotional, and relational complexities of caring for medically complex children. This session examines why conflict happens, how it escalates or de-escalates, and introduces practical approaches for transforming conflict in ways that preserve relationships, honor diverse perspectives, and center what matters most.

This event will take place on Monday, April 13th at 8:00 pm ET (7:00 pm CT, 6:00 pm MT, 5:00 pm PT).

Learning objectives:

  1. Identify common sources of conflict when caring for medically complex children, including differences in values, goals, communication patterns, and perspective. 
  2. Recognize the dynamics that escalate or de-escalate conflict, including the role of power, trust, communication dynamics, and emotion. 
  3. Explore approaches for navigating conflict in ways that honor relationships, create space for difficult conversations, and focus on what matters most.

Please see below for continuing medical education (CME/CEU) credit information.

Accreditation

In support of improving patient care, Stanford Medicine is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

Credit Designation

American Medical Association (AMA)

Stanford Medicine designates this Live Activity for a maximum of 1.00 AMA PRA Category 1 CreditsTM.  Physicians should claim only the credit commensurate with the extent of their participation in the activity.

American Nurses Credentialing Center (ANCC)

Stanford Medicine designates this live activity for a maximum of 1.00 ANCC contact hours.

Accreditation Council of Pharmacy Education (ACPE)

Stanford Medicine designates this knowledge-based activity for a maximum of 1.00 hours. Credit will be provided to NABP CPE Monitor within 60 days after the activity completion. Pharmacist UAN: JA0000751-0000-26-008-L99-P

ASWB Approved Continuing Education Credit (ACE) – Social Work Credit

As a Jointly Accredited Organization, Stanford Medicine is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. Regulatory boards are the final authority on courses accepted for continuing education credit. Social workers completing this activity receive 1.00 general continuing education credits.

American Psychological Association (APA)

Continuing Education (CE) credits for psychologists are provided through the co-sponsorship of the American Psychological Association (APA) Office of Continuing Education in Psychology (CEP). The APA CEP Office maintains responsibility for the content of the programs.

Commission on Dietetic Registration (CDR)

Completion of this RD/DTR profession-specific or IPCE activity awards CPEUs (One IPCE credit = One CPEU).

If the activity is dietetics-related but not targeted to RDs or DTRs, CPEUs may be claimed which are commensurate with participation in contact hours (One 60 minute hour = 1CPEU)

RD’s and DTRs are to select activity type 102 in their Activity Log. Sphere and Competency selection is at the learner’s discretion.

Physical Therapy, Occupational Therapy (PT, OT)

Stanford Health Care Department of Rehabilitation is an approved provider for physical therapy and occupational therapy for courses that meet the requirements set forth by the respective California Boards. This course is approved for 1.00 hour CEU for PT and OT.

View full CME information and disclosure summary at https://stanford.cloud-cme.com/CPNApril2026

The Panelists


Stacy C. Smith, MA, MLS, BSN, RN, HEC-C,
Founder/CEO, Convergence Healthcare Consulting

Stacy C. Smith, MA, MLS, BSN, RN, HEC-C, Founder/CEO, Convergence Healthcare Consulting

Stacy Smith, MA, MLS, BSN, RN, HEC-C, is a registered nurse, healthcare ethicist, social scientist, mediator/facilitator, and PhD candidate in Conflict Analysis and Resolution. She is the founder and CEO of Convergence Healthcare Consulting and has over 20 years of experience in pediatric palliative care, supporting hundreds of families and clinicians navigating the complexities of caring for children with serious and medically complex conditions. Her dissertation research explores the lived experiences of bereaved parents and pediatric clinicians in end-of-life decision-making, examining how conflict emerges and how communication shapes these high-stakes moments. Stacy currently teaches in the University of Pennsylvania's Program in Clinical Conflict Management, training healthcare professionals in conflict transformation, crisis de-escalation, and therapeutic communication. She previously served as Senior Director at Children's Health in Dallas, where she created the Children’s Health Ethics Consultation Service (CHECS) and the RISE (Resilience, Integrated Ethics, Staff Support, and Engagement) programs to support clinicians through moral distress and complex clinical situations. She has also served as Lead Healthcare Ethicist for the Veterans Health Administration and on the American Nurses Association's Center for Ethics and Human Rights Advisory Board. A national speaker on healthcare ethics, conflict resolution, and pediatric palliative care, Stacy is passionate about transforming conflict into opportunities for connection, understanding, and collaborative care that honors what matters most to children and families.